We arrived in
Shipshewana early in the afternoon. Our first stop was at a self-service bulk ice house, where we filled the cooler and unloaded the fridge in anticipation of changing out the cooling unit ... again. We found Pines RV Refrigeration, after dodging Amish buggies and carriages on narrow county roads, but it was nothing like I had expected.

I think I expected a typical small factory building with a parking lot or loading area for trucks, but the factory was located about 200 yards down a private driveway behind an Amish family farmhouse. I think it used to be a chicken house. I met Larry Miller, the owner of the company and the farm, and we planned for the changing of the cooling unit. He had me park just off a gravel loop in front of his factory building, so that the UPS truck could get through. A little corporate background here: all my previous correspondence had been with a man named David Force, who has been an RV technician for many, many years and operates a business known as the
RV Cooling Unit Warehouse. He acts as an agent for Pines RV Refrigeration and sells the units, mainly on-line. He actually lives in Memphis and has been a font of great information about troubleshooting RV refrigerator cooling units and other fridge issues. Larry Miller is an Amish gentleman who is the owner of
Pines RV Refrigeration, a small family business that re-manufactures RV refrigerator cooling units. They also sell a brand new cooling unit that is reported to be of a superior design and slightly more efficient than the
OEM design. This is the unit I had originally purchased in Feb 2009. This unit is built by Mr. Miller's brother-in-law about 1/2 mile down the road. Mr. Miller ships about 15-20 units every day, which I thought was pretty impressive, given the small scale of his operation. Mr. Miller and I worked together and had the unit replaced in about 3 hours. Most RV repair facilities charge over 5 hours for this project; maybe they assume two technicians working 2 1/2 to 3 hours. While we were working on the cooling unit, Dorcas drove over to the
Shipshewana Flea Market, said to be the largest flea market in the US. After she returned, one of Mr. Miller's family member's (a daughter?) offered her a buggy ride around the farm. I would have jumped at it, but Dorcas declined. I didn't want to leave town until I was certain the unit was working properly. Mr. Miller said we could park at his house for the night, but I sensed he was not really very comfortable with that, so we moved to
Shipshewana CG North, a private CG north of town, apparently also owned by the Amish. We signed up there for two nights.
The fridge seemed to be cooling OK, but we wanted to hang out for a couple of days to be sure. We planned to see some sights and tour the area on Thursday. Dorcas and I had never really been in an Amish community before.
LaGrange (
Shipshewana) and
Elkhart Counties are thriving Amish communities in northern Indiana. 37% of the population of
LaGrange County is Amish, and it is the 3rd largest Amish community in the US. I found the Amish folks to be very interesting, but who also live a life of contradiction. They don't drive cars, use phones, or use electricity from outside sources or have other such new world conveniences in their homes. However, they may have a phone in an out-building, where it is not convenient, for emergency use. Those practices don't extend to their businesses, where they use telephones frequently, and use tractors and trucks and other power equipment. Mr. Miller has a generator and an inverter for his factory; his cordless phone was constantly ringing as we worked, and he uses a computer for his business. He attended public schools, but has chosen to send his children to an Amish school. He wore home-made clothes of traditional Amish design and had a traditional Amish beard, without a mustache. Married men or those over 40 years grow a beard. They don't have mustaches because they believe them to be militaristic and contrary to their pacifist beliefs. This
link contains good information about Amish history, culture and beliefs. Amish practices are set by elected local community leaders and are usually unwritten. Consequently, practices may vary from one Amish community to another.
The next day we toured the area. The
Elkhart area consisting of
Elkart and
LaGrange Counties is considered to be the RV capitol of the world. Approximately 80% of all RVs made in the US are made in this region, primarily by Amish labor. We did a factory tour at
Newmar Corporation, which

makes a wide range of medium to upper end motor homes and
towables. All the units they build are sold before they go on the line. There is a single manufacturing line for their whole range of products. Air cushion dollies are placed under each wheel, and the unit is pushed down the line by the workers, up to four workers for a 60,000 lb. motor home. I was surprised by the organization and apparent order of the process. It takes about 3 weeks for a unit to be built. Currently 3 units per day are coming off the line. The workers work basically on a piece basis. When they have completed the work on the three units passing though their station they are finished for the day. The Amish are morally opposed to have their pictures taken, so photographing the work was challenging.
Newmar is recovering from the economic downturn, as is the industry as a whole. Business has rebounded from last year, but is not as high as it was two years ago.

Next, we visited the
RV/MH Hall of Fame and Museum in
Elkhart. The hall of fame portion was a little dull, celebrating folks that most people, including me, had never heard of, but who pioneered the industry. The museum was much more interesting. It was a large hall with many classic examples of RVs from the beginning of the industry. It turns out

that RVs have existed essentially since folks have had cars. Early RVs are surprisingly similar in function to RVs today.
We left the museum just in time to catch another tour. We headed about a mile down the road to the
Damon Motor Coach factory to catch their tour, but there was a mix-up on their web site and there actually was no tour this day. So we went down the block to catch the tour at
Four Winds International. At this factory Four Winds builds lower and entry level motor homes. It was obvious from the two tours that these units were of lower quality than the
Newmars and that less care was taken during their construction. Also the tour guide was less knowledgeable and less organized than the one at
Newmar. If you ever intend to buy an RV it might be wise to visit the factory where it was made. You may be surprised. Many manufacturers don't offer tours at all, or only offer them by appointment. I suspect they don't want people to actually see how their units are really made.
Back in
Shipshewana I visited one store that was particularly interesting. Wellspring Components is an Amish company specializing in batteries, inverters, solar power, wind power, and grilling and cooking appliance for Amish homes. One section of the store was dedicated to tricking out their buggies: lights, turn signals, rear-view mirrors, etc. They had a buggy wheel mounted on a display with an alternator installed, so that it would charge the battery as the horse pulled the buggy. Does it get any cooler than that?
Back at the hacienda the fridge was chugging along just fine. I think we are set to pull out in the morning.