Faithful readers will remember that at the beginning of our summer trip we had some problems with the leveling system not re-inflating the air bags after leveling, and with the Comfort Drive. Specifically, when departing the Great Smokey Mountains National Park on August 17, the air bags would not fill. With no air in the bags, the coach could not be driven without causing significant damage. After spending hours on the phone with Newmar Corporation and Freightliner Custom Chassis Corporation, with no resolution, we were told of a work-around to manually engage a valve to inflate the bags. At the same time, although the systems are totally unrelated, the Comfort Drive system ceased operating, likely because I had been pulling and checking fuses and had disconnected the chassis batteries. Both problems persisted for the duration of our summer trip and during our trip to Georgia this month.
While our Newmar warranty has expired, our Freightliner Chassis is still under warranty until February 2021. The air issue could be a Freightliner issue or it could be a Newmar issue, depending on what specific part is broken. I have talked to Newmar and Freightliner and neither could tell me whether it was a house issue or a chassis issue without an inspection and diagnosis. BUMMER! The Comfort Drive is clearly a Freightliner issue. I decided to work with Freightliner first since we are still covered under their warranty. Shortly after arriving home at the end of September, I called the local Freightliner service center in Greensboro and was told they were very busy, and they did not make appointments for service. I would need to bring the coach and leave it there, and they would get to it in 1-2 weeks. BUMMER! Freightliner RV chassis are manufactured in Gaffney SC only about 130 miles from home. Freightliner has a customer service center near their Gaffney plant to specifically service and repair Freightliner RV chassis. COOL! The good news is they do take appointments for service. The bad news is they are booked up until 2021. BUMMER! However, one can drop in and wait on stand-by in case there is a cancellation or they are running ahead. I called Freightliner last week before leaving Brunswick and was told there was a fair chance they could gets in the same day if we checked in first thing Monday morning. COOL!

So that's what we did. Rather than coming straight home on Friday after our last rally, we drug our (w)heels and spent 2 nights with our friends in Savannah. On Sunday we drove to Gaffney, which was not too far out of our way home, adding less than 70 miles to our trip, and spent the night at the Freightliner Service Center.
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Our home at Camp Freightliner
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There are 27 campsites at Freightliner, each with 50A electric service. All are available for no charge on a first come basis. When we arrived we found ~10 sites available and set up on #22.
They opened up at 7:45 on Monday morning. I was in line at 7:30, but I was the second person in line without an appointment. Should'a got up earlier! However, when I checked in, I found I was #4 in line for stand-by service. Apparently there were two units ahead of us left over from the weekend.
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We are not alone in our quest for factory service
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Monday came and went but our number did not come up. We did gain one position in line. But that's OK; I don't think I really expected to get in on Monday anyway. We were in no particular hurry to get home, we were comfortable with good 50A service, good OTA TV and fast internet. I spent some time working on other coach chores and internet projects.
Tuesday came and went with no service, but when I checked we had gained another position or two on the list. By this time we are getting a little bit impatient and wondering if we might want to leave the coach and go home. Finally at closing time on Tuesday I received a call from the lady at the front desk; they would take us first thing Wednesday morning. COOL!
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They have lots of spare parts!
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About 8:15 on Wednesday Scott, our mechanic, came to pick up the coach. We went over my list of items to check or repair, and he did an exterior inspection of the coach to see if there was any pre-existing damage to note. Mine was not a short list. I asked if he would be finished by lunch, and he laughed at me. We did want to get home as soon as possible. Hurricane Zeta would make landfall in Louisiana this afternoon, and the remnants of the storm were expected to impact our area on Thursday morning. We really wanted to be home before the storm hit.
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A pair of naked Front Engine Diesel (FRED) chassis
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With the coach parked in the service bay Dorcas and I were forced to hang out elsewhere. They had a nice customer lounge, but I found it more comfortable to sit on the covered porch out front, where I wouldn't need to wear a mask. Dorcas mostly waited in the car with Matilda. We lunched at a Mexican restaurant nearby, and got the call about 2:00 that the coach was ready to go. They made all the requested repairs, checks and adjustments I had requested and all is good. Specifically, they replaced the auto level valve (which resolved the air bag fill issue), restored the Comfort Drive function, checked ride height, weighed the coach and adjusted tire pressures, and checked windshield wiper function. All the charges were covered under warranty except for the 4-corner weighing I had requested. COOL! It is always a good idea to weigh each corner of the coach at least once after it has been loaded with gear and with tanks full in order to determine proper tire pressures. As it turns out I had been running the Michelins a bit under-inflated.
We hit the road and headed for the barn. It was particularly enjoyable that the Comfort Drive was functioning. Comfort Drive rules!!!! It rained pretty hard off and on all the home, but the major part of the storm had not arrived, and the winds were light. We arrived home safely shortly before dark.
We'll be home until about the middle of November and then migrate south to our winter home in Florida.
A rolling stone gathers no moss!
Life is still good.